FAQ

How long does shipping take?

Orders are typically processed within 2–7 business days before shipping.

Estimated delivery times:

  • United States: 3–7 business days
  • International: 7–21 business days

Shipping times may vary depending on your location and carrier delays.

Are your products made to order?

Yes. All LINSIPI products are made to order to ensure quality and reduce unnecessary waste.

Can I track my order?

Yes. Once your order ships, you will receive a tracking number via email. Tracking updates may take up to 48 hours to appear.

Do you ship internationally?

Yes, we ship worldwide. International shipping times and customs fees may vary depending on your country.

What if my package is delayed?

Shipping carriers may occasionally experience delays beyond our control. If your order has not arrived within the estimated timeframe, please contact us and we will assist you.

Can I change or cancel my order?

Because orders are processed quickly after purchase, changes or cancellations must be requested within 12 hours of placing your order.

We cannot guarantee modifications once production has started.

What is your return policy?

Since all items are made to order, we do not accept returns or exchanges for:

  • Incorrect size selection
  • Change of mind
  • Buyer’s remorse

However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

What if I receive a damaged or incorrect item?

Please email us with:

  • Your order number
  • Clear photos of the issue
  • A brief description

We will review the issue and work toward a replacement or solution as quickly as possible.

How do I choose the right size?

Each product includes a sizing guide on the product page. We recommend checking measurements carefully before ordering.

What payment methods do you accept?

We accept major credit cards, debit cards, PayPal, Shop Pay, Apple Pay, and other secure payment methods available at checkout.

How can I contact LINSIPI?

You can contact us anytime at:

Email: [your support email here]

We typically respond within 24–48 business hours.